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Bio


we deliver.

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Bio


we deliver.

 

how we serve you.

Melt will make sure your product makes it to your retailers on time, period.  Whether you are dealing with regional boutiques or one of the largest, big box retailers in the United States, we will make sure your product is imported properly and delivered in accordance to the retailer.  We work with you to make sure you develop and understand a path to delivery and what the timelines and costs will be.  Knowledge is power, knowledge is savings.  

 

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EDI ORDER IMPORT

We have the ability to intercept your EDI orders and add them to an ERP system for you, all with transparency.

 

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RELIABLE & METICULOUS VENDOR GUIDE FOLLOWING

We understand that every retailer has their own set of guidelines, and our experienced staff is well-trained to follow directions to a T.

 

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ADVANCED SHIPPING NOTIFICATIONS

Using EDI or old-fashioned email, we are accustomed to sending advanced shipping notifications to your retailer per their standards.

 

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INVOICE DELIVERY

Delivering the invoice correctly and on time is crucial to receiving timely payment from your retailer, so we deliver all invoices the same day that product leaves our warehouse, either via email or EDI.

 

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ACCURATE PICKING/PACKING

We have a system that requires a final audit of all product before the box is sealed, ensuring less mistakes and more profitability.

 

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COST-EFFICIENT SHIP SUPPLIES

Not only do we pack to save space and utilize as little packaging as possible, but we also know how and where to buy shipping supplies for you to help you save.

 

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ECOMM & WHOLESALE FULFILLMENT

Be it for your retailer or for your loyal customer on your ecommerce store, we have the shipping covered for you.

 

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ON-TIME SHIPPING

Shipping before the start date is key, and we rarely ship on the cancel date. We count in product and get it prepped to go back out as soon as possible.

 

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SMOOTH RETURN PROCESSING

If a product is returned to us, we will notify you immediately and will work with the customer for you to provide a win-win resolution.

 

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EXCELLENT CUSTOMER SERVICE

Happy customers means happy profits, so we know how important it is to maintain all customer relationships. We provide excellent customer service for your customers so you don't have to.

 

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HONEST INVENTORY MANAGEMENT

Our warehouse is secure and our staff is honest. No more inventory loss with our shrink-proof inventory management system.

 

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sweeten the deal.

Need help before goods land in our warehouse?

 

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CHINESE FACTORY PARTNERING

Melt can refer you to our production factories for apparel, swim, and shoes.

 

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FREIGHT IMPORT ADVICE

Melt knows the confusing import process and can guide you every step of the way with helpful freight partner suggestions.